Shipping Information

1. Shipping Coverage:

Domestic (Vietnam): Nationwide coverage, including both urban and rural areas.
International: We provide shipping services to most countries and regions worldwide, including Asia, Europe, America, Oceania, and Africa.

2. Delivery Time:

Domestic (Vietnam):
- Orders will be processed within 1-3 business days and are expected to be delivered within 2-5 business days, depending on the delivery location.
International:
- Estimated delivery time is 7-21 business days after shipment, depending on the destination and shipping method.

3. Shipping Fees:

Domestic (Vietnam):
- Shipping fees are calculated based on the order value and delivery location. Some areas may qualify for free shipping when the order reaches a certain value.
International:
- International shipping fees are calculated based on the destination, package weight, and chosen shipping method.

4. Payment Methods:

Domestic (Vietnam):
- Cash on Delivery (COD): Customers can pay after receiving the order, offering convenience and security.
- Online Payment: Supports payments via e-Wallets (WeChat Pay, Alipay), PayPal, credit cards, and debit cards.
International:
- Online Payment: Supports payments via PayPal, credit cards (Visa, MasterCard, American Express), and other international payment methods.
- Note: Cash on Delivery (COD) is not available for international orders.

5. Shipping Process:

Order Confirmation: After placing an order, shipping details and order information will be confirmed via message or email.
Shipping Notification: Once the order is shipped, a tracking number will be provided to allow customers to track their order status.
Order Inspection Upon Receipt: Please check the goods upon receipt. If there are any issues, contact customer service immediately.

6. Important Notes:

Shipping Address Information: Please provide accurate shipping details and contact information to ensure successful delivery.
Taxes and Import Fees:
- Domestic (Vietnam): No import taxes or duties.
- International: Orders may be subject to import taxes or customs fees, which must be paid by the recipient.
Cash on Delivery (COD): Available only for domestic deliveries within Vietnam, not applicable for international orders.

7. Customer Support:

For any questions or assistance, please contact our customer service team:
📞 Phone: +84567420666
🕘 Working Hours: Monday to Friday (9:00 AM - 10:00 PM)
📧 Company Email: yf198168@gmail.com

Thank you for your trust and support. Happy shopping! 🎉